Commercial Enforcement Consumer Protection in Austin, Texas on 9/9/24

Class Content

Course Summary

Commercial Enforcement Consumer Protection

Category:

Audits & Investigations Courses

Course Number:

Investigative 220

Continuous Learning Points Awarded:

40 Hours

Target Audience:

FMCSA Safety Investigators and State Investigators who have the authority to regulate or investigate household goods carriers and/or brokers.

Prerequisites for Attendance:

Course attendance is limited to Safety Investigators and Household Good Specialists. Host agencies shall provide students with (or require students to bring) the most current version of the Federal Motor Carrier Safety Regulations.

Description:

The Commercial Enforcement Consumer Protection course is designed to utilize an interactive instructional approach between instructor and student. The course incorporates techniques that will require the students to become familiar with the current regulations and Field Office Training Manual procedures. In addition to the basic course material, the course utilizes class participation projects as a part of each chapter, a performance based work project, and a multiple-choice test.

Objective:

The course includes the following major components: Background of HHG transportation; Commercial regulations general overview; Part 375 - Transportation of Household Goods in Interstate Commerce; Consumer Protection Regulations overview; Compliance Review / Enforcement Household Goods Motor Carrier - FOTM; Performance based work project; and test questions.

Class Status:

Complete

Class Date:

Monday, September 9, 2024 to Friday, September 13, 2024

Location:

Texas Department of Motor Vehicles

4000 Jackson Avenue

Austin, TX 78731

United States

Point of Contact:

Michael Evans

michael.evans@dot.gov

Phone:

(202) 385-2414

Mobile:

(202) 568-0530

Address:

1200 New Jersey AVE SE

Washington, DC 20509

United States

Coordinator:

Ben Werner

Curriculum Manager, National Training Center

ntc-state-programs@dot.gov

Phone:

(703) 235-0501

8:00am-5:00pm ET, M-F

Address:

12600 Park Tower Drive

Suite 500

Vienna, VA 22180

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Commercial Enforcement Consumer Protection in Austin, Texas on 9/9/24

Class Content